Shipping policy

Thank you for choosing CAMAUTO. Please see below for the terms of our delivery policy.

Order Processing Time

We strive to process all orders on the same day they are received. Please note that orders are neither shipped nor delivered on weekends or public holidays.

During peak periods, order processing and shipping may be delayed by a few days. Please allow extra time for delivery. In the event of a significant delay, we will contact you by email or phone.

Delivery Fees

Delivery charges are calculated and displayed at checkout.

Delivery Delays

Delivery delays may sometimes occur due to circumstances beyond our control.

Shipping Confirmation and Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. The tracking number will be activated within 24 hours.

Customs, Taxes and Fees

CAMAUTO is not responsible for any customs duties, taxes, or other fees applied to international orders. These charges are the responsibility of the customer and may be levied during or after shipment.

Damage During Delivery

If your order arrives damaged, we'll make it right. Contact us within 7 days of delivery at info@camautopro.com or +1 (514) 567-5404, with photos of the item and the packaging, and keep the box and packing materials until we've sorted it out.

We'll send a replacement or a full refund, cover any return shipping, and handle the claim with the carrier ourselves. You don't need to file anything.